Keeping the Web Safe: A Career Roadmap for Content Moderators

Summary

Content Moderators are responsible for reviewing and moderating user-generated content on websites and social media platforms to ensure compliance with terms of service and community guidelines. This article will provide a detailed roadmap for those interested in pursuing a career in content moderation, including summaries of the experience, certification, specialization, and professional development required, as well as online courses available. It will also discuss the average salary for content moderators in the United States and provide references for further reading.

Keeping the Web Safe: A Career Roadmap for Content Moderators

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Experience

• Entry-level content moderators typically have a high school diploma or equivalent.
• Some employers may also consider candidates with a degree in a related field, such as communications, psychology or sociology, along with relevant experience.
• Experience in customer service, social media, or online community management is highly valued.

Certification

• Some employers may require certifications such as the Content Moderation certification offered by the Online Trust Alliance (OTA).
• These certifications demonstrate a level of knowledge and skills in the field, and can be beneficial for career advancement.

Specialization

• Some content moderators choose to specialize in a particular area, such as moderating content on social media, video platforms or gaming content.
• Specialization can lead to more job opportunities and higher earning potential.

Professional Development

• Online courses and training programs are widely available and cover a variety of topics such as community management, digital media, and content moderation best practices.
• Some examples of free online courses include "Introduction to Digital Media" from Coursera, "Community Management Fundamentals" from edX, and "Content Moderation: Keeping the Web Safe" from Udemy.
• Continued education and professional development can help content moderators stay current with the latest technologies and industry trends.

Avg Salary

The average salary for a content moderator in the United States is around $45,000 per year, according to data from Glassdoor.

However, salary can vary depending on factors such as location, experience, and industry.

References

• "Content Moderator: Job Description, Duties and Requirements” by Study.com, available at https://study.com/articles/Content_Moderator_Job_Description_Duties_and_Requirements.html
• "Content Moderation: Keeping the Web Safe" by the Online Trust Alliance (OTA), available at https://otalliance.org/initiatives/content-moderation
• "Content Moderation: Job Description, Salary, and Career Outlook" by The Balance Careers, available at https://www.thebalancecareers.com/content-moderation-job-description-salary-and-outlook-2061577